🔒 Privacy Policy

Personal Information

• Identification: Full name, date of birth, nationality, passport details
• Contact Information: Email address, phone number, mailing address
• Educational Background: Degrees, certificates, transcripts, institution details
• Employment History: Work experience, job titles, employer information
• Family Information: Marital status, dependent children, spouse/partner details
• Financial Information: Bank statements, proof of funds, tax documents
• Language Proficiency: Test scores (IELTS, CELPIP, TEF, etc.)
• Medical Information: Medical examination results (when required)

Technical Information

• IP address and browser information
• Website usage data and cookies
• Device information and operating system
• Pages visited and time spent on our website

We use your personal information for the following purposes:

• Immigration Services: Preparing and submitting applications to Canadian immigration authorities
• Consultation: Providing personalized immigration advice and recommendations
• Communication: Keeping you informed about your application status and immigration updates
• Compliance: Meeting legal and regulatory requirements
• Service Improvement: Enhancing our services and customer experience
• Marketing: Sending relevant immigration news and service updates (with consent)

We may share your information in the following circumstances:

Authorized Sharing

• Immigration Authorities: IRCC, provincial governments, and other relevant agencies
• Educational Institutions: For credential verification and applications
• Service Providers: Trusted third parties who assist in our service delivery
• Legal Representatives: Lawyers or other professionals involved in your case

Required Disclosure

• When required by law or court order
• To protect our rights, property, or safety
• To prevent fraud or illegal activities
• With your explicit consent

We implement comprehensive security measures to protect your personal information:

• Encryption: SSL/TLS encryption for data transmission
• Access Controls: Limited access to authorized personnel only
• Secure Storage: Encrypted databases and secure file systems
• Regular Audits: Periodic security assessments and updates
• Staff Training: Regular privacy and security training for our team
• Document Handling: Secure physical and digital document management

We retain your personal information as follows:

• Active Cases: For the duration of your immigration process
• Completed Cases: 7 years after case completion (regulatory requirement)
• Marketing Communications: Until you withdraw consent
• Financial Records: As required by accounting and tax regulations
• Legal Requirements: As mandated by applicable laws

You have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Withdrawal: Withdraw consent for marketing communications
• Complaint: File a complaint with privacy regulatory authorities

Your information may be transferred to and processed in countries outside your residence, including Canada, for immigration purposes. We ensure appropriate safeguards are in place for international transfers.

For privacy-related inquiries or to exercise your rights, contact us: